Membership applications and member records
We use your name, email address, mobile number, address, and emergency-contact details, including their relationship to you, to review your application, manage your membership, contact you, and respond to emergencies. Please let your emergency contact know that you have provided their details.
Your application also includes the displayed membership fee and your payment receipt. Staff review your details and payment before activating your membership. Member records include your membership dates, member ID, and the information needed to verify booking benefits. Keep your private member access code to yourself.
Bookings and club visits
We use the booking contact's name, email address, and mobile number, together with the selected court, dates, times, player counts, and applicable member or voucher benefits, to manage reservations, payments, and booking messages.
Check-in and attendance records help staff verify bookings, membership eligibility, club visits, and any guest or equipment charges. Contact details may also be used to answer your questions or resolve a booking or membership issue.
Payment receipts and review
QR PH receipts may contain payer names, transaction references, payment amounts, and other details visible in the image or document. We use them for staff payment review. Upload only what is needed to show the relevant payment.
Booking and membership receipts are held in private storage. Authorized staff can view them for review and administration; they are not published in the website's image library.
How long records are kept
Confirmed booking receipt files are deleted 30 days after the final booked stay ends. Rejected booking receipt files are deleted 30 days after rejection. Receipts awaiting a staff decision remain available for review.
Membership application receipt files are eligible for deletion 30 days after staff approves or closes the application. Membership receipt uploads that are not attached to an application are eligible after 30 days.
Deleting a receipt file does not delete the related application, membership, booking, payment-review, or accounting record. Those records support club administration, record keeping, and dispute handling. Contact us about the records held for you and the retention that applies.
Staff access and service providers
Authorized club staff use protected systems to manage this information. Cloudflare supports website and application hosting, private file storage, email delivery, and security services. Request details such as IP addresses and browser information may be processed to keep the service available, prevent abuse, and investigate errors.
Website measurement
Where enabled, Cloudflare Web Analytics measures website visits. We do not use advertising analytics, remarketing pixels, or marketing cookies on this website.
Location map
The embedded map is provided by Google Maps. When it loads, your browser connects to Google, which receives information such as your IP address and browser details. Google's privacy policy applies to the map.
Functional browser storage
Your light or dark theme choice is saved in this browser. The website uses light mode until you choose otherwise. Browser storage may also remember the dismissal of a published announcement; a different or revised announcement becomes visible again.
Booking details, including the contact information and times you entered, may be saved in this browser tab so that you can move between booking steps. Verified member access may also be remembered for the booking session. Your private member access code is not saved in that draft. You can clear saved website data through your browser settings.
External links
Coach social profiles, Reclub, and other external links take you to services with their own privacy policies. Review those policies before providing information on those services.
Your privacy requests
You may ask about your personal information, request access or correction, object to processing, or request erasure or portability where applicable under the Philippine Data Privacy Act. Where processing relies on consent, you may withdraw that consent. Applicable legal duties and exceptions may affect how a request can be fulfilled.
Contact the club using the email address below. We may need to verify your identity before sharing or changing records. Do not send your private access code or unnecessary payment details. You may also raise a privacy concern with the National Privacy Commission.
